THE NEW WEBSITE: A SHORT GUIDE
Our shiny new website is now up and running! It's much easier to navigate than our previous one, but here are a few hints and tips so that you can make the most of it from the off.
Buy online
The most prominent feature of our new website is that you can now buy online! Browse through our website, and when you want to order something simply select the quantity and proceed to the checkout. From there, you can obtain a delivery quote and place your order. If you’re a returning customer, your details will all be saved on your account so that you can place an order even more quickly the next time.
Instant chat
During the week we're online from 9:00am - 5:30pm with our instant messaging system, and from 10:00am - 5:00pm on Saturdays, ready to help you with any questions you may have. You can find the instant chat box in the bottom left hand corner of the screen. By messaging us, we are also able to click to see what page you’re looking at, so no more confusing explanations! And, even when we’re offline you can still send us a message and we’ll send you an email response when we’re back!
Bespoke enquiry form
As an extra special addition to our huge range of products, we also offer a bespoke service. We know that sometimes it can be tricky to find what you’re looking for, so we want to make it as easy as possible to have the perfect piece of furniture. Whether it’s a 10ft table, a painted pine settle or a pipework bedframe, our bespoke enquiry form makes it quick and simple for you to tell us exactly what you want.
As our bespoke items are unique and made to order to your specifications, we don’t currently take orders for these products through our website. Upon receiving your enquiry form, we will contact you with an accurate quote and more information before you place your order with us over the phone.
Design your own table
There are hundreds of top and base combinations to choose from, enough for you to create the table of your dreams! First, choose your favourite base. We have everything from a turned pine base to a chunky metal X-frame. Next, select from the tops available for your chosen base. Metal top tables are particularly popular right now and look great in industrially styled interiors. You can choose from tops in steel, zinc, copper and brass. We even offer a bespoke painting service should you require it for your chosen table; we can paint your table (or just the base) in any Farrow & Ball colour you wish. Just like with the Bespoke products, simply fill in the online enquiry form or give us a call.
So, there you have it! If you need any help with the new website, or in general, feel free to call, email or drop us an instant message!