Meet The Team

Marketing Manager

Elizma is responsible for managing the company's marketing initiatives. Elizma uses market research and analysis to direct and implement marketing strategy and planning. Managing the production of all promotional materials and marketing campaigns, overseeing current offerings to develop new initiatives and incentives to promote our product ranges. 

Customer Services Manager

Zoe looks after customer services' enquiries relating to products, service questions and customer concerns. She keeps customers updated with bespoke item orders and processes returns requests, updating our databases accordingly. Zoe also works closely with our Logistics team to ensure all collections and return deliveries are running smoothly. Zoe has been with Peppermill since 2011 and has extensive experience in sales.

Warehouse Team Leader 

Adam is responsible for overseeing a wide variety of warehouse duties to ensure the daily operation is running efficiently. Adam also assists with the Health and Safety in the warehouse, ensuring policies are always followed.

Financial Controller

Joanne oversees and manages the Finance department. She has a strong background in accounting and a wealth of experience within the industry. Joanne looks after all things finance-related, including monitoring cash flow and budgets, assisting with product pricing, invoices and stock control, to name just a few.

Procurement Coordinator

Suzanne joined us in 2016. Suzanne liaises with our network of suppliers to place orders for new stock and assists with our antique and vintage purchases. On a day-to-day basis, Suzanne monitors stock levels and product sales to help establish trends and inform future order levels. Suzanne also keeps our stock and purchasing databases up to date and keeps other departments updated on the arrival dates of incoming stock.

Senior Logistics Coordinator

Sophie is responsible for the day-to-day tasks within the Logistics department, ensuring all orders are dispatched within the correct timeframe. Working closely with the warehouse, she ensures all collections and return deliveries are running smoothly. Sophie has been with the company since 2017.

Sales and Project Consultant

George looks after our eBay messages and website orders. He assists with sales in the showroom and over the phone or email. He also answers messages that come to us via our website’s instant chat feature, helping customers with product information and website queries.

Sales and Projects Consultant

Alice looks after answering customer sales enquiries, taking sales in our showroom as well as over the phone and via email, and processing orders on our system. Alice also assists with general administrative duties required by the Sales Department. 

Sales and Projects Consultant

Rosie assists the Sales Department with incoming customer enquiries over phone and via email, taking sales in our showroom, and processing orders on our system. Rosie also has previous experience in Logistics and helps to ensure our customers receive the best delivery options for their order.

Saturday Sales Assistant

Marie supports the Sales Department with answering customer enquiries over the phone and email. Marie also assists customers in the showroom and helps the Sales Department with general administrative duties.

E-Commerce Executive

Matt has been at Peppermill since 2016. He is responsible for keeping all marketing platforms up to date with our latest products. This involves taking and organising product photography, uploading products and taking measurements. He works closely with ensuring the website is all up-to-date to ensure the process from the product being purchased to it appearing on our website runs smoothly. 

E-Commerce Assistant

Jenny looks after our presence on the website and Ebay, ensuring the platforms are up to date with our latest products and merchandised to the highest standard. Jenny also assists with any E-Commerce administrative tasks, including updating our website with estimated re-stock dates and updating the eBay newsletter, to name just a few. 

Creative Marketing Assistant

Molly assists the Creative Marketing Executive with social media management, events and marketing campaigns. Molly also assists with the visual merchandising of the showroom and any creative marketing administrative tasks. 

Marketing Assistant and Copywriter

Lucy is responsible for all of Peppermill’s compelling copy, including writing our product descriptions, blog posts and our commercial project case studies. Lucy also liaises with our external SEO agency to maintain our Google rankings and online brand awareness, as well as looking after the vintage product uploading process.

Executive Office Dog (Still in Training)

The newest addition to the Peppermill team, Nancy is the heart and soul of the office. Her main responsibilities include giving plenty of kisses and licks, bouncing around, and making sure everyone is happy in their working environment! 

"My Best Girl"

25-12-2005 - 15-10-2021

I wish we could do it all over again xx